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Comparison of Features of the Risk Management apps on Jira
How it works
There could be several reasons for this. Please have a look at your SoftComply Risk Manager Plus configuration and answer the following questions here.
This is a feature of the SoftComply Risk Manager Plus app that is related to the requirement of ISO 14971 for medical device risk management. To learn more about it and how to disable this option, please continue reading here.
For more information on why you may be seeing empty risk rows in the risk management table and how to avoid it, please continue reading here.
Please read security and permissions related questions at Risk Manager Plus Security.
There are a few differences between the Risk Manager and the Risk Manager Plus apps. Please continue here to read all about them.
For more information about accessing your risk data when your app evaluation period ends, please continue reading here.
Please follow our step-by-step instructions to export your risks and all the related data from the SoftComply Risk Manager Plus together with their related Jira issues into an Excel file – Guide to Exporting Risks from SoftComply Risk Manager Plus to Excel.
In the Server and Data Center versions of the SoftComply Risk Manager Plus we do not host, store, transmit, receive or collect any information you provide, including your content. All information will be stored in your Jira application in your own Server. If you use the SoftComply Risk Manager Plus, responsibility for securing storage and access to the information you put into the Services rests with you and not SoftComply. We strongly recommend that Server users configure SSL to prevent interception of data transmitted over networks and to restrict access to the databases and other storage points used.
After installing the SoftComply Risk Manager Plus app in your Jira Server or Jira Data Center, the app will create new custom fields in your Jira. Sometimes you may already have fields with the same names and may want to rename the new fields that were created. Please continue here to learn how you can rename the locked Risk Manager Plus fields.
On topics regarding Jira and Confluence, please see Atlassian Community forums
We have an extensive set of Knowledge Base articles about customisation and additional automation for the Risk Manager Plus.
You are welcome to BOOK A DEMO call to learn more about the SoftComply Risk Manager Plus.
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