eQMS FAQ

Why are some SOPs and Templates empty?

The Trial version of the SoftComply eQMS contains the full structure of a QMS, but very limited content is available in the Trial mode. You can access the entire content of the eQMS by purchasing the full license.

What happens when my evaluation period ends?

When your evaluation period ends and you did not purchase the license, the SoftComply eQMS’ functionality will stop working. Any Trial space deployed during the evaluation will still be available but it will not be possible to create any additional Trial QMS spaces and the macros will not be working.

What happens if I decide not to renew the license?

Any QMS space that you have already deployed will not be affected, but it will not be possible to create any additional QMS spaces and the macros will stop working.
If you choose to purchase the license, all features will become available again.

What standards is the SoftComply eQMS based on and where can I find them?

SoftComply eQMS is based on the latest version of: ISO 13485:2016, IEC 62304:2006 (as amended in 2008 and 2015), ISO 14971:2012 and 21 CFR 820.

I need help to customize my eQMS!

We are happy to support you. Contact us at info@softcomply.com or BOOK A CALL with our Regulatory Team.

We also have an extensive network of consultants who can provide dedicated and professional support.

On topics regarding Jira and Confluence, please see Atlassian Community forums

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