Risk Manager Plus FAQ

There are a few differences between the Risk Manager and the Risk Manager Plus apps:

• For Data Center Risk Manager apps comparison, please continue here to read all about them.
• For Cloud Risk Manager apps comparison, please continue here.

To learn how to assign fields to Risk Table columns in the Risk Manager Plus Cloud, please continue reading the tutorial here.

To learn more about the fields and mapping of fields in the Risk Manager Plus, please continue reading the tutorial here.

To learn more about the fields and mapping of fields in the Risk Manager Plus, please continue reading the tutorial here.

Object Registers are a feature of the Risk Manager Plus Cloud that allows you to create custom data structures (i.e. data tables) and link these structures to Jira issues like you would link other issues. Custom data structures are like database tables that you can build inside the Risk Manager Plus Cloud application. When these registers are filled with data you can link Jira issues with the data objects. In other words, the object registers are like complex customisable dropdown lists you can use as Jira issue fields

To find out more about object registers and how to use them, please continue reading the guide here.

There could be several reasons for this. To find out why this is happening in your instance, please answer the following questions.

For more information on why you see empty risk rows in the risk management table and how to avoid it, please continue reading here.

For more information about accessing your risk data when your app evaluation period ends, please continue reading here.

Please follow our step-by-step instructions to export your risks and all the related data from the SoftComply Risk Manager Plus together with their related Jira issues into an Excel file – Guide to Exporting Risks from SoftComply Risk Manager to Excel.

In the Server version of SoftComply Risk Manager Plus we do not host, store, transmit, receive or collect any information you provide, including your content. All information will be stored in your Jira application in your own Server. If you use the SoftComply Risk Manager Plus, responsibility for securing storage and access to the information you put into the Services rests with you and not SoftComply. We strongly recommend that Server users configure SSL to prevent interception of data transmitted over networks and to restrict access to the databases and other storage points used.

For our Privacy Policy, please refer to SoftComply Risk Manager Plus Terms of Services.

After installing the SoftComply Risk Manager Plus app in your Jira Server or Jira Data Center, the app will create new custom fields in your Jira. Sometimes you may already have fields with the same names and may want to rename the new fields that were created. Please continue here to learn how you can rename the locked Risk Manager Plus fields.

On topics regarding Jira and Confluence, please see Atlassian Community forums

We have an extensive set of Knowledge Base articles about customisation and additional automation for the Risk Manager Plus.

You are welcome to BOOK A DEMO call to learn more about the SoftComply Risk Manager Plus.

1. You need to install SoftComply Risk Manager for Confluence.
2. Connect Confluence to Jira.

Just follow the guide here: Connecting Confluence to Jira.